Privacy Policy

Privacy Policy

 

Effective Date

05/07/2025

 

CS Courier Services Limited are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use
our courier services, our website, or communicate with us.

 

Data Controller

CS Courier Services Limited

Registered Office: 10 Battle Street, Town Centre, 
Reading, Berkshire, England, RG1 7NU

Company Registration Number: 10908343

Phone: 01183750056/ 07948729143

Data Protection Officer: Ulisses F Da Silva

 

Collected Personal Data

We may collect the following personal data from customers, recipients, and users of our services:

Identity & Contact Information: Full name, phone number, email address.

Delivery Information: Pickup and drop-off addresses, recipient name, delivery instructions.

Payment Data: Billing address, payment method (processed via third-party providers).

Technical Data: IP address, browser type, device information, and GPS location if tracking is enabled.

Communication Records: Emails, phone calls, and messages for customer service purposes.

 

Purpose of Collecting Data

To provide and manage courier pickups and deliveries.

To contact senders and recipients regarding delivery status.

To process payments and generate invoices.

For real-time tracking and logistical coordination.

To fulfil legal and contractual obligations (e.g. accounting, insurance).

To improve our service and customer support.

To send promotional emails or updates (only with your consent).

To detect and prevent fraud or security threats.

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